. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
CANCELLATION POLICY & SERVICE AGREEMENT TERMS
We ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment or you will be charged a cancellation fee of $50 for free consultations and small area, $80 for medium area, $100 for large area, and $200 for multiple areas plus 4.5% sales tax for all appointment types. No charge will be applied to your credit/debit card unless you violate our cancellation/no-show policy or fail to comply with our service agreement terms. Clients who book service(s) but don't show up will be charged the cancellation fee. Clients who book service(s) and show up but decide not to get serviced due to change of plans or any other reason will be charged the cancellation fee. Clients who call us requesting last-minute cancellations or reschedules will be charged the cancellation fee for a no-show. Running late? Text us to let us know. In most cases we can still accommodate you if you're maximum 15 minutes late, in which case you wouldn't be able to do any kind of design or style. In order to treat everyone equally, no exceptions will be made.
COLLECTION OF INFORMATION AND USE
Icon Laser is committed to maintaining the accuracy, confidentiality, and security of your personal information. We have established Privacy Principles to govern our use of customer information. Icon Laser collects personal information from you such as your name, email, phone number, address, geo-location, billing information, such as credit card and billing address to fulfill your order, send you requested product, administer your requests and provide you services. The purposes for which customer information is collected shall be identified before or at the time the information is collected. The customer information collected must be limited to those details necessary for the purposes identified by Icon Laser.
SHARING OF INFORMATION
RETENTION OF DATA
Customer information (including geo-location) will only be retained for the period of time required to fulfill the purpose for which it was collected to comply with our legal obligations, resolve disputes, and enforce our agreements.
INFORMATION ACCURACY AND OPTIONS FOR OPT OUT
Customer information will be maintained as necessary to fulfill the purposes for which it is to be used. Upon request, Icon Laser will provide you with information about whether we hold any of your personal information. A customer shall be informed of the existence, use and disclosure of their information, and shall be given access to it. Customers may verify the accuracy and completeness of their information, and may request that it be amended, corrected, updated or deleted, if appropriate by emailing us at firstname.lastname@example.org
. We will respond to your request to access within a reasonable time frame.
If you would like to unsubscribe to us or to our newsletter options or to stop receiving our promotional/marketing emails, you may follow the unsubscribe instructions included in each email or email us at email@example.com
. We collect your location based information for the purpose to display the closest store to your location. We will only share this information with our mapping provider for the sole purpose of providing you this service. We do use HTML5 to determine latitude/longitude GPS coordinates. We do not store GPS coordinates.
SAFEGUARDING OF CUSTOMER INFORMATION
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at firstname.lastname@example.org
COOKIES AND OTHER TRACKING TECHNOLOGIES
Technologies such as: cookies or similar technologies are used by Icon Laser and our marketing partners, affiliates, analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
LINKS TO 3RD PARTY SITES
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at email@example.com
SOCIAL MEDIA FEATURES
CHANGES TO THIS POLICY
We respect and are committed to protecting your privacy. We do not sell or pass along your personal information to anyone. Name, address and other identifying information that you provide is only used and viewed by ICON Laser Hair Removal. Your credit card information is kept secure and used and viewed only by an authorized manager of ICON Laser Hair Removal.
HANDLING CUSTOMER COMPLAINTS AND SUGGESTIONS
CUSTOMERS MAY DIRECT ANY QUESTIONS OR INQUIRIES WITH RESPECT TO THE PRIVACY PRINCIPLES OUTLINED ABOVE OR ABOUT OUR PRACTICES BY CONTACTING THE DESIGNATED PERSON(S) ACCOUNTABLE FOR PRIVACY AT ICON LASER OR EMAIL US at firstname.lastname@example.org
35 W 45th St, 3rd Floor, Suite A
New York, NY, 10036